Cd tray keeps opening windows xp

Enter your email below to get exclusive access to our best articles and tips before everybody else. When the pc is turned on the cd drive opens. When I press the close button, it closes and then a few seconds later opens. Can anyone help? If it does not open then it is confirmed your computer is infected.

But if it opens then try reseating its cables and check. If it does not work replace the drive. The computer I am forced to use at work spit had this problem. I fixed it by applying some tape to the disk tray. I think Santo's right on the mark with his suggestion. Search for [ Cup Holder ] prank program on the system and remove.

Any help would be greatly appreciated Solved! All forum topics Previous Topic Next Topic. Solution 1. Accepted Solutions. Community Accepted Solution. Replies 7. Hi Suzannegrabiec, Wow, sorry to hear you've had to put up with this for six months.

Not applicable. I have a Dell I can still use the drive; one doesn't need it in the boot order to use it for data. BillX 2 Bronze. In response to. Hi CaliforniaEngineer, Thanks for that suggestion. Hi Axelreal, Great suggestion. Deveta 2 Bronze. Thanks a lot for sharing the information and solution. Post Reply. Top Contributor. Dell Support Resources. Latest Solutions. If a disc isn't seated correctly, or a foreign object was put in the drive by a child, it can cause the drive tray to remain out.

Shine a flashlight in the drive to determine if a disc or other object is stuck in the drive. If a disc is stuck in the drive try using a pair of needle nose pliers and remove the disc. If you're concerned about damaging the disc if not already damaged , you may want to consider removing the drive and disassembling it.

Keep in mind that disc drives are not meant to be open, and disassembling the drive will void the warranty and in some cases can damage the drive. The drive button can break. If you are using the button to put the tray back in the drive try pushing the tray towards the drive instead.

All disc drives support the ability to gently press the tray to put it back into the drive. If the above recommendations don't work and the drive tray doesn't push in or goes in slowly, the drive gears may be malfunctioning. If this is the case, we suggest you replace the drive.